Joondalup Health Campus
Part of Ramsay Health Care

Visiting our hospital

Our standard visiting times are:

  • 10am to 8pm daily, however if you are planning to visit critical care areas, maternity or day procedure unit, please speak directly to the nursing/midwifery staff in these respective areas to check any ward specific restrictions to their visiting hours.

Visiting numbers are:

  • A maximum of two visitors are permitted per patient (including next of kin)

Our visiting times for Critical Care Areas are:

  • ICU and HDU - 10am - 1pm and 4pm - 8pm.
  • CCU - 10am - 1pm and 3pm - 8pm.

Please note, given heightened levels of COVID in the community, it is recommended that visitors wear surgical masks in clinical areas.

Visitors are required to wear a mask in clinical areas with significantly vulnerable and immunocompromised patients (including haematology, oncology, renal dialysis, neonatal unit, critical care areas (ICU/HDU/CCU), Emergency Department or as advised by the patient’s treating team).

There is no mandatory COVID-19 screening or RAT testing required for visitors, however, visitors should NOT attend the hospital if they are feeling unwell.

We welcome next of kin, guardians and/or partners in care 24-hours a day, according to our patient’s preference, wellbeing, and other patient and staff safety. However, visitor presence can be flexible according to patient needs in discussion with the treating nursing team.

Children may visit at the discretion of the patient and family but must be accompanied by a supervising adult at all times. Parents are very welcome to stay with their children on the Telethon Children’s Ward 24-hours a day. Each room has a day bed for parents and a desk if you need to work while your child is with us.

Visitors are expected to behave in a manner appropriate to the wellbeing of all patients and hospital staff. Violence and aggression of any kind will not be tolerated.