Joondalup Health Campus
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For Patients: Feedback

Feedback

We welcome compliments and feedback relating to your stay with us and we encourage all patients to complete the feedback form that is located at your bedside. This enables us to evaluate and improve our services to our patients.

Questionnaires are anonymous; however, if you wish to write a specific and signed letter, your points will be acknowledged and dealt with personally. There is an additional option to complete the Patient Feedback Form on-line. Click on the link below to access.

Patient satisfaction surveys are conducted independently of the hospital by Press Ganey Associates. If you are surveyed, your inclusion in these surveys is voluntary. We would appreciate your assistance if you are asked to participate.

To email us please fill out the form below:
(Fields marked with * are required.)

Date : *
Ward : *
Please rate : *
 
Very Poor
Poor
Average
Good
Very Good
Not Applicable
The efficiency of your admission process
The cleanliness & decor of your room
Quality / tastiness of your meals
Overall nursing care
Overall care received from your doctor
Usefulness of discharge information / instructions
Extent to which you were made aware of your rights & responsibilities
Extent to which your stay in hospital met your expectations

Please tell us
Describe your experience whilst in our hospital
 
How can we improve?
 
Would you like to acknowledge any individual who provided exceptional care or service during your stay with us? (e.g. Admin, Allied Health, Doctor, Hotel Services, Nursing).
Staff member's name :

Follow-up

If you wish to make a complaint, please contact ward manager or alternatively Consumer Liaison on 9400 9672.
 
Enter the code as it is shown *:
 
 

 

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