Joondalup Health Campus
Part of Ramsay Health Care

Feedback

We welcome compliments and feedback relating to your stay with us and we encourage all patients to complete the feedback form that is located at your bedside. This enables us to evaluate and improve our services to our patients.

Patient satisfaction surveys are conducted independently of the hospital by Press Ganey Associates. If you are surveyed, your inclusion in these surveys is voluntary. We would appreciate your assistance if you are asked to participate.

To email us please fill out the form below:

(Fields marked with * are required.)

Date of admission
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Were your expectations exceeded, met or not met? Please help us by selecting the option that matches your experiences.
The admissions process



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The cleanliness and set-up of your room



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The quality/taste/variety of your meals



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The care from your nurses



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The care from your doctor



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The care from allied health (including physio, occupational therapy, speech pathology, dietetics and social work)



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Usefulness of discharge information



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How your medications were explained



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How your personal/special needs were met



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Staff were polite and respectful when communicating



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You were kept informationed and could contribute to decisions about your care.



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Please tell us
How likely are you to recommend Joondalup Health Campus to friends or family?


Have you watched the Patient Information video?

Did you receive information about your rights and responsibilities as a patient (The Australian Charter of Health Care Rights)?

 
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