WE PUT SAFETY AT THE HEART OF EVERYTHING
WE DO – AND WE ARE COMMITTED TO FOLLOWING
EVIDENCE-BASED BEST PRACTICE TO ENSURE
OPTIMUM CLINICAL OUTCOMES.
In 2016 JHC launched the programme, “Speaking Up for
Patient Safety” to support patient safety.
We aim to achieve the highest levels of patient safety with
the programme proven to encourage self-regulation, reduce
patient complaints and achieve excellent compliance rates
in key clinical areas.
This programme will continue into 2017 and beyond and set
the foundation for a strong patient safety culture. Alongside this
we continue to focus on patient safety and quality in all facets
of the hospitals functions.
WE COMMIT TO:
KEY STRATEGIC GOAL OBJECTIVES
We create a quality experience
for every individual, every time
INFRASTRUCTURE
QUALITY &Y SAFETHealth and
safety are
our business
CULTURE &PEOPLE VICES Maintain accreditation and licensing requirements
Ongoing improvement programs including the review and adoption
of best practice to improve the quality experience for the consumer
Maintain appropriate systems and governance to support a skilled
and trained workforce
We have a patient-centred
approach
Consumer satisfaction is monitored, evaluated and benchmarked to
track progress in creating a quality experience for every consumer,
every time
Everyone we care for and their families are consulted as partners in
their care
Ensure a safe hospital
environment for patients,
staff, workers and visitors
Continue to monitor, manage and respond to hospital incidents and
clinical indicator trends with the intent to continuously improve
Deliver safe care to our patients with a focus on areas covered by
the NSQHSS
Maintenance of a clinical audit program which is responsive and
aligned to the organisational risk profile
Departmental and organisational risk registers are representative
of key concern and mitigating actions
JOONDALUP HEALTH CAMPUS | STRATEGIC INTENT 2017 - 2022 29