WE PUT SAFETY AT THE HEART OF EVERYTHING WE DO – AND WE ARE COMMITTED TO FOLLOWING EVIDENCE-BASED BEST PRACTICE TO ENSURE OPTIMUM CLINICAL OUTCOMES. In 2016 JHC launched the programme, “Speaking Up for Patient Safety” to support patient safety. We aim to achieve the highest levels of patient safety with the programme proven to encourage self-regulation, reduce patient complaints and achieve excellent compliance rates in key clinical areas. This programme will continue into 2017 and beyond and set the foundation for a strong patient safety culture. Alongside this we continue to focus on patient safety and quality in all facets of the hospitals functions. WE COMMIT TO: KEY STRATEGIC GOAL OBJECTIVES We create a quality experience for every individual, every time INFRASTRUCTURE QUALITY &Y SAFETHealth and safety are our business CULTURE &PEOPLE VICES Maintain accreditation and licensing requirements Ongoing improvement programs including the review and adoption of best practice to improve the quality experience for the consumer Maintain appropriate systems and governance to support a skilled and trained workforce We have a patient-centred approach Consumer satisfaction is monitored, evaluated and benchmarked to track progress in creating a quality experience for every consumer, every time Everyone we care for and their families are consulted as partners in their care Ensure a safe hospital environment for patients, staff, workers and visitors Continue to monitor, manage and respond to hospital incidents and clinical indicator trends with the intent to continuously improve Deliver safe care to our patients with a focus on areas covered by the NSQHSS Maintenance of a clinical audit program which is responsive and aligned to the organisational risk profile Departmental and organisational risk registers are representative of key concern and mitigating actions JOONDALUP HEALTH CAMPUS | STRATEGIC INTENT 2017 - 2022 29
Joondalup Health Campus Strategic Intent 2017 - 2022
To see the actual publication please follow the link above