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Joondalup Health Campus Strategic Intent 2017 - 2022

OUR PATIENTS HAVE A RIGHT TO RECEIVE OPTIMAL CARE. THAT IS, CARE THAT IS CHARACTERISED BY INNOVATION, BEST PRACTICE, EVIDENCE-BASED TREATMENTS – AND CARE THAT IS PROVIDED WITHIN A REASONABLE TIMEFRAME. We are committed to treating our patients as we would like to be treated – or as we would like our own family to be treated. We are determined to ensure our community has access to the range of services that meets its needs and to deliver the best possible care to each and every person who comes through our doors. Every employee at JHC has a responsibility to be consumer-focused, to provide a service that aspires to meet the growing expectations of patients. Over the next five years we commit to staying focused on delivering innovation and excellence in health care. WE COMMIT TO: KEY STRATEGIC GOAL OBJECTIVES Having the appropriate range of clinical services/strategies for the needs of our community, our health service and staff PATIENT SERVICES PEOPLE & CULTURE Identify areas of need for the community with appropriate subspecialties to support our clinical priorities and patient needs Identify areas of opportunity to move into tertiary level Develop strategies to deliver on identified services/service levels Consistency delivering high quality, best practice care Review new Models of Care / Clinical Practice Guidelines / Standard Operating Procedures / Clinical Pathways to identify opportunities for improvement against benchmarked best practices Ensure that new services are approved and comprehensively scoped before implementation Best practice and innovation being key to how we work Ensure we have the appropriate resources and structures to support: Education, training and accreditation Research - Partnerships with universities We deliver innovation and excellence in healthcare IPS RESOURCES JOONDALUP HEALTH CAMPUS | STRATEGIC INTENT 2017 - 2022 25


Joondalup Health Campus Strategic Intent 2017 - 2022
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